Our Services for the Fannin Area

Ask yourself a question, what makes you, as a computer user in the Georgia Mountains, any different from any other computer user? Answer, very little! We can write a list of complaints you have with your computer systems that are pretty much the same as computer users in Atlanta or New York City. Everyone, including you, just wants them to work!

You simply want your computer to do what you want it to do, when you want it to do it, as simply as possible, and with minimal or no interruption. We excel at getting you to that point.

Getting a system to run smoothly may take a little work, (and a little out-of-the-box thinking), but the results can be rewarding for everyone.

Most of our customers have the most stable and productive systems you could wish for. Several years ago a customer asked to see me in his office after I installed a couple new printers for his staff. He promptly showed me 4 very small sticky notes attached to the 4 fingers of his right hand and complained that he was getting errors on his computer. Those errors, (which turned out to be minor and had not repeated themselves), spanned 7 months. He had accumulated them since my last visit 7 months earlier. I informed him that he didn't really have any problems if he had managed to go 7 months with 4 minor errors. I told him that if he hadn't had any errors, considering he usually had 4 or 5 applications open and in use all the time, he probably hadn't turned the computer on.

Everyone is going to have an error now and then, and bad things do happen, but they shouldn't cause your data to be lost or waste your time and money trying to get around them. Those problems that happen frequently or repeatedly need to be stopped and more often than not there is an simple solution. We take those problems on as a challenge to find what's causing it and stopping the root of the problem.

We take the time and make the effort to keep our customers well informed — using terminology you can understand. We also would rather point to a solution for a problem than to continue getting phone calls about it.

We are not a jack of all trades and master of none. There are some things we don't do and we tell our customers up front that we can't do it. In the computer business, trying to do everything for everyone won't allow you to do a really good job for anyone.

Some of the services we provide include:

"Virus" and other malware removal, and methods for prevention of further infection.
Hardware and software problem solving and prevention, (our most valuable asset)
Custom hardware and software installation and configuration.
Server based and/or peer-to-peer network design, installation, configuration and support.
Remote access support for servers and workstations.
Cost effective high quality custom computers and servers that we manufacture and service.
WEB Site design suggestions so you can be found more easily on the Internet.
System repair and upgrades on most makes and brands of computers
High speed network - Internet connectivity.
Typical response time for service issues of under 4 hours even for non emergency calls.